
By the Numbers · Track 4
Dream-Pop / Lo-Fi · Playful and knowing, wry
Kyle Poyar · What is good free-to-paid conversion
“40-60% of new users never return to the product after the first day.”- Kyle Poyar
Kyle Poyar (OpenView) and Lenny surveyed 1,000+ products to build the most comprehensive free-to-paid conversion benchmarks ever published. They found that most freemium products convert between 2.5% and 5%. Elena Verna championed the reverse trial — giving users premium access first, then downgrading — which converts at twice the rate of classic freemium.