The Craft · Track 12
The First Mile
Dream-Pop / Lo-Fi · Playful, self-aware, breathy and warm
Scott Belsky · Lessons on building product sense, navigating AI, optimizing the first mile
0:002:29⌨Space - play / pause
← → - seek ±10s
N - next track
P - previous track
← → - seek ±10s
N - next track
P - previous track
“Your users are lazy, vain, and selfish. And that's not a bad thing — it's just the truth of the first mile.”- Scott Belsky
The Story Behind This Song
Scott Belsky, CPO of Adobe and founder of Behance, told Lenny that the biggest mistake product teams make is designing onboarding for the engaged user. First-time users are lazy (won't read instructions), vain (judge by appearance), and selfish (only care about their own needs). The best products use 'presumptuous defaults' — making choices for users instead of asking them to configure everything.
Lyrics
Based on
Lessons on building product sense, navigating AI, optimizing the first mile
Scott BelskyPodcast
