
The Craft · Track 5
Driving Indie Rock / Anthemic Alt-Rock · Urgent, defiant, bittersweet
Brian Chesky · Brian Chesky's new playbook
“We religiously focused on making sure customers loved us.”- Brian Chesky
Chesky hired professional managers on the board's advice and stepped back. The product lost its soul. When COVID hit and Airbnb lost 80% of revenue, he cut a quarter of the company, dissolved the layers, and went back to being in every room, but the song also acknowledges the cost to the people around him.